Governance
Code of conduct.
CIG holds legal regulatory roles for our clients: Responsible Person, UK Responsible Person, Swiss agent, and registered agent to the FDA. How our team handles client information and stands behind its work matters as much as what we deliver. This page summarizes the Code of Conduct that every person doing work for CIG, employee, contractor, or engaged safety assessor, reads and signs.
Last reviewed: 5 July 2026
Accountability & sign-off
Every regulatory determination CIG issues for a client (a safety report, a Product Information File, a notification) is the responsibility of a named, qualified person who reviewed it and signed off before it went out. Nothing leaves CIG as final until that review has happened.
Regulatory integrity
A qualified safety assessor reviews and signs every Cosmetic Product Safety Report before it is relied upon. No notification or filing (CPNP, SCPN, FDA Cosmetics Direct, or equivalent) goes to a regulator without a named person confirming it first. As registered agent, we keep client facility registrations and product listings with the FDA current and track renewal deadlines so none are missed. Every dossier keeps a complete, traceable record of sources, review notes, and sign-off.
Client confidentiality
Client formulas, ingredient lists, commercial terms, and any other client data are confidential. They are used only to carry out the engagement, are never shared with other clients or third parties, and are protected using the access controls and data-handling practices we have in place.
Honest communication
Anything we publish externally (website copy, guides, proposals, or client communications) must be accurate. Statistics, market figures, and regulatory claims are sourced and checked, never invented or exaggerated. This applies equally to claims about CIG itself: we do not overstate our track record, credentials, or capacity to close a deal.
Conflicts of interest
Anyone with a financial interest in a client, competitor, or vendor, or a personal relationship that could reasonably affect their judgment on a CIG engagement, discloses it before taking on related work. No one accepts gifts, commissions, or favors from a client or vendor that could reasonably be seen as influencing a regulatory determination or a business decision made on CIG's behalf.
Data privacy & security
Client and business data is handled only through approved systems, is not copied to personal devices or accounts, and is not kept after an engagement ends beyond what is contractually or legally required. Access to client dossiers is limited to the people working on them. Any suspected data breach, lost device, or unauthorized access is reported and acted on right away.
Professional conduct
Everyone communicates respectfully with colleagues, clients, and partners, and does not tolerate harassment, discrimination, or bullying of any kind.
Compliance with law
Everyone follows the laws of the jurisdictions CIG operates in, in addition to the cosmetics regulations we advise on. No one offers, requests, or accepts bribes or improper payments to win business, expedite a filing, or influence a regulatory outcome.
Raising concerns
Anyone who sees a potential violation of this Code (a skipped sign-off, a confidentiality lapse, a conflict of interest, or anything else) is expected to raise it directly with CIG leadership. Concerns raised in good faith are taken seriously and will not lead to retaliation.
Consequences
Violations of this Code, particularly around regulatory sign-off, confidentiality, or dishonesty toward clients or the public, are treated as serious matters and can end someone's engagement with CIG, independent of any legal or regulatory consequences that follow.
Questions about this Code, or a concern to raise, can go to hello@cosmeticintelligencegroup.com.